Samsung Galaxy Note 9 will often have some issues that appear and disappear. When these issues occur, you don’t need to take this as a personal issue. This is something that happens to several users also even those using less powerful devices compared to yours. It is important that you maintain it cool and read to keep yourself informed when it comes to troubleshooting.
Before considering a factory settings restore, it is always good that you consider the Cache. Just like the other Android devices, Galaxy Note 9 comes with two types of cache memory. We have the applications cache, and then we also have the system cache. The system cache is for use on the entire operating system.
For the app cache, this can be deleted from the settings of the Samsung Note 9. The system cache requires that you complete the system cache wipe. This is accessible from the Recovery Mode booting sequence and it is important if your phone keeps freezing, restarting, and other common issues associated with slowness.
Procedure for Clearing the App Cache to solve the Common Issues Related to the App.
- Open the settings
- Tap on the application manager
- Tap on the app that appears faulty
- Open the information screen
- Open the Cache clearing option
- Select the Clear Data option.
- Do the same on the other apps you might wish to tackle.
You can consider clearing all the apps cache in one go. This helps you when you can’t identify the faulty application. However, be aware that the action results to removal of all the information that you had stored on the device. This includes the application passwords, the auto-fill data, the app settings and preferences and several other. Go to the settings, open the storage, navigate to the cached data and select all app cache clearing.
Clearing the System Cache to solve the General System Issues
In case you went through the above procedures and no success was seen, you need to try this approach. Take some extra time removing all the faulty apps and restart the phone. You need to have completed the backup procedure so as not to lose anything. The system cache which happens to be your final way of solving system issues can be accomplished through these steps.
- Switch on the device
- Tap and hold the volume controls once the phone vibrates
- Let go the power button once the vibration is heard
- Once the Android logo appears, release the other buttons
- Scroll down and highlight the wipe Cache Partition using the volume key
- Press the power key to complete the action.
Once you are done wiping the cache, use the system reboot to exit the recovery mode and run the phone on the normal mode.